Domain Name Junky’s Thoughts on GoDaddy.com

March 25, 2010 in Domain Names by Tom Henderson

I admit it, I’m a domain name junky!

I’ve had well-over 150 domain names at any time, and more than 200 in all, since I began “collecting” them in 1998. Concepts for cool Web sites cross my mind, and the next thing you know, I’m over at GoDaddy.com pounding away on their server, thinking of domain names to match the project and checking to see if they are available. Awesome, it’s available! Cha-ching! The GoDaddy cash register rings.

Over the years, I have found three general problems with this hobby of domain name collecting.

  • First, the domain names are only leased, not purchased. This means they have to be renewed every year. Cha-ching!
  • Second, as new domains are added each year, the older domains still need to be renewed every year. At between $10 and $69.99 per domain name, after several years of collecting, you can easily be shelling out over $1,000 each year. (I think GoDaddy.com should paint my name in small letters on the rear wing of Danica Patrick’s car, for all the thousands of dollars I have given them over the years. By the way, I have a set of front wheel disk brakes, complete with disk brake hub/wheels and dual master calipers from Danica’s racing kart, if you would like to buy a piece of her early year racing history).
  • I only have 24 hours in a day. Between working a full-time job, spending time with my family, working on client Web sites, and laying out new business ideas, it doesn’t leave a lot of time for dabbling in 100’s of other Web sites. Thus, many of the names in my collection go for years before they ever see the light of day on an Internet browser, if ever. I have at least one domain name from 2002 that is still waiting to be developed. Some day.

Occasionally, I have to let a few of my domain names go, because in the overall grand scheme of things, I know they will never get to market. Recently, I had to let go several dozen domains, (including several very pricey .FM domains), because I realized the project was much larger than I had to means to launch and keep afloat. It was going to require vastly more time, effort, knowledge and money than I was willing to throw at it. I hear the voices of other successful people saying, “Start small and grow”, but that wasn’t an option with this project. It was a lot like taking the polar bear plunge; you jump in with both feet, endure the shock and awe of the immersion, and swim like heck hoping you don’t drown in the process.

Today I went to the GoDaddy.com Web site, logged in, went to “Domain Manager” and sorted my domains by expiration date. I checked the 13 remaining domain names still connected with the project, and clicked the “Delete Selected” button. A JavaScript window pops up to cover the Domain Manager, with the following text: “Warning! You cannot access deleted domains, because deleting releases the domain to the registry. The registry may hold domains before releasing them into the general domain pool. Deleting also deletes the services associated with the domain… Delete domain(s)”. To complete the domain name deletion process, you check the box marked “Delete domains” and click “OK”.

I have written to GoDaddy several times, requesting they have the window that pops up show all of the domain names you have selected for deletion! How hard is that!?!

Oh gee, I hope I didn’t accidentally select any of my critically important domain names. Of course, from this window I can’t tell! Better click “Cancel” and look them over again, prior to clicking “Delete domains”. This would be a very easy to correct, customer-impacting problem. Will they fix it? Bob?

Let’s see, I refresh the page in the Domain Manager, and now I have only 86 domains listed under this particular account. Well, 99 minus the 13 I deleted leaves 86. I guess they deleted the right ones. Gee, sure hope so. Bob?

Here’s another great GoDaddy feature! The project I was divesting had a GoDaddy SSL Certificate associated with it that I needed to cancel. I went to the SSL Certificates page, where my certificates are displayed. All you have to do is check the box next to the certificate you want to remove… and click the “Cancel Account” button.

Cancel Account! What kind of ridiculous second-world, English-speak is that? I don’t want to cancel my account! I want to cancel the security certificate associated with this particular URL. How about a big button that states, “Cancel Security Certificate”? Then I’m pretty confident that it is the unwanted security certificate that is going to be deleted… and not my entire GoDaddy account!

Bob, of the six or seven domain registrars I have used over the years, in terms of features and bang for the buck, GoDaddy is by far my favorite registrar, but please correct the above-mentioned items. Oh… and Bob… let’s let the graphics guys here in the US make the buttons from now on. Thanks.